Legal & Data Protection

Privacy Policy

At Umrah Shop, protecting your personal information is a core responsibility. This policy explains what data we collect, how we use it, and how we keep it secure.

Secure data handling Protected personal information Policy updates as needed

Your Privacy, Our Priority

We apply practical safeguards and responsible data processes while delivering travel services.

Contact Privacy Support
01

Why We Collect or Process Your Personal Data

We cannot help you plan or book travel services without your information. The main purpose of collecting personal details is to provide requested tours or services, ensure quality support, and fulfill purposes where you have given consent, unless otherwise required by law. Your data also helps us improve our services.

02

When We Collect or Process Your Personal Data

We mainly collect information when you provide it directly during registration, forms, emails, or service requests. We also collect technical data from your device, such as IP address, browser type, and language settings, to maintain a consistent experience. Website analytics and cookies are used to improve performance and usability.

03

What Information We Collect

We may collect reservation details, travel preferences, account identifiers, and billing-related information required to process your booking and provide service support.

  • Reservation details: Name, email, phone number, passport, and visa information
  • Preferences: Nationality, interests, and special requests for meals and accommodation
  • Unique identifiers: Username and account number
  • Billing information: Credit card details and billing address
04

How We Use Your Information

Your information is used to deliver and improve our services, process bookings, and support legal compliance where necessary.

  • Tailor-made trips based on your needs and preferences
  • Website and service improvement using user feedback
  • Customer support and response handling
  • Transaction processing without selling or unauthorized transfer of your information
  • Legal disclosure only when required by law
05

How We Protect Your Information

Your personal data is not shared with third parties without consent unless legally required. We apply strict safeguards to reduce unauthorized access, misuse, and data loss. Access is limited to authorized personnel and required service providers for operational purposes.

06

Third-Party Responsibility and Your Responsibility

Our website may contain links to external platforms. Their privacy policies govern your data while using those sites. With your consent, we may share travel stories, images, or reviews on public channels. If you submit information about others, you are responsible for confirming they are aware of this policy.

Contact Us

If you have questions about this Privacy Policy or your data, please reach out to us.

info@umrahshop.com