Find answers to the most common questions about our Hajj & Umrah services, bookings, transfers, and more.
Umrah Shop provides hotel bookings, airport and intercity transfers, and a wide range of activities including Ziyarat tours and local experiences in Makkah, Madinah, and other destinations.
You can search for hotels by destination and dates, compare prices and amenities, and complete your booking online. Our hotels are available in different categories, from economy to luxury, near key locations.
Yes, we offer hotels located close to the Haram in Makkah and Masjid-e-Nabawi in Madinah, depending on availability and the hotel category you select.
Modification or cancellation depends on the hotel's policy. Some hotels offer free cancellation within a specific time frame. Full details are shown before confirming your booking.
We provide airport transfers, hotel-to-hotel transfers, and intercity transport between Makkah, Madinah, Jeddah, and other cities using comfortable and reliable vehicles.
Transfers can be either private or shared, depending on the option you choose during booking. Private transfers offer direct travel and greater comfort.
We offer guided Ziyarat tours, historical and religious site visits, and local activities in Makkah, Madinah, and other destinations. Activity details and inclusions are clearly mentioned on each listing.
Yes, activities can be booked independently without reserving a hotel or transfer. You are free to customize your travel experience according to your needs.
Hotel prices are usually per room per night, transfer prices are per vehicle, and activity prices are per person unless stated otherwise on the activity page.
Our support team is available to assist you before and during your trip. You can contact us through our website, phone, or WhatsApp for quick assistance.
Still have questions?
Our team is here to help you plan your pilgrimage with ease.
